Sandy Waggett
Founder & Owner

Meet Sandy Waggett - Owner & Web Designer

I founded MSW Interactive Designs in 1999 ... seems like so long ago! My goal then was to help small businesses build an effective presence online. Even though technology has changed dramatically since then, my goal has not. I love building beautiful, effective websites for clients, keeping them current, helping them get found online, and assisting clients in growing their business across the ever-changing social media landscape.

My background: I grew up in Las Vegas and was fortunate enough to be offered a full-ride music scholarship in Oklahoma after I graduated high school. I spent three years in tornado alley as a math/music major and decided to head back to the city of lights to finish my undergrad degree at the University of Nevada, Las Vegas. With my B.S. in Mathematics Education (and extensive music background), I taught high school for 5 years in Las Vegas with most of my time teaching at the amazing Las Vegas Academy of International Studies and Performing Arts. While doing that, I also started my Masters program at UNLV. It was in one of those Master's classes that I met a fighter pilot stationed at Nellis Air Force Base and my world changed.

Shortly after we met, we moved to Colorado Springs (for his job, of course) and we both finished up our Master's Degree in Instructional Technology at the University of Colorado, Colorado Springs. While in Colorado, I was fortunate to work as a Senior Engineer for the BAE Systems/Lockheed Martin team on the Theater Battle Management Core System Program (TBMCS) and the Integrated Space Command and Control System (ISC2) Program. My job was to design and develop computer and web-based training applications for each system, and I was the team lead for the 10 year training plan development for the ISC2 program (a US Space Command project).

I had an opportunity to leave BAE Systems and go to work for an up and coming computer/web-based training company called e-Publishing Corp. It was there that I gained experience working with small and mid-sized businesses, doing mostly web-based training development and user interface design. When Mike received orders to go to Knoxville, TN in early 2000, I decided to make a go of my own business full time. I had already started MSW Interactive Designs part time and had a few web clients in the Colorado Springs area (who I am proud to say are still my clients TODAY) ... little did I know that would be best move of my life. With clients nationwide now and a team of eleven great employees, MSW Interactive Designs LLC continues to grow! When I am not working, I am loving on my dogs Charly & Maddie, and playing golf.

Col. Mike Waggett, USAF (Ret.)
Owner & Biz Development Guy

Meet Colonel Mike Waggett, USAF (RET) - Owner & Business Development Guy

Mike served 24 years in the United States Air Force before retiring as a Colonel. He joined Sandy in business in 2009.  His leadership experience in both small and large organizations allows him to bring his skill set to bear in building great relationships with our clients, and keeping our team running smoothly. He's truly been asset to the business since he joined it.

Mike also self-proclaims that he is “over educated” with a Math degree from Syracuse University, a Master’s Degree in Education (emphasis on Instructional Technology) from the University of Colorado, a Master’s Degree in Operational Art and Science from Air University in Montgomery, Alabama, and a Master’s degree in National Security Studies from the National War College, National Defense University, Washington DC. 

He is a decorated former fighter pilot (don’t hold that against him) and if you let him, he will tell you many flying  stories.

Mike is also a big golfer and hits the links whenever he has the time!

Sherrie Thompson
(with daughter, Delaney)
Web Designer & Secret Weapon

Meet Sherrie Thompson - Web Designer (& Secret Weapon)

Sherrie Thompson has been with MSW Interactive Designs, LLC for more than 12 years.  Originally from Knoxville, Tennessee, she lives in and works remotely from Fairfax, Virginia.  Sherrie graduated from the University of Tennessee in 1987 with a BA in Biology.  She was a high school science teacher for three years until returning to the University of Tennessee to complete her Masters in Public Health with a concentration in Health Planning and Administration, graduating in 1992.  She has held various positions in the health care community, the most recent being the Coordinator of Hemophilia Services at the University of Tennessee Medical Center. 

Sherrie joined MSW in 2003.  Since that time, she has worked with hundreds of clients updating their business and ecommerce websites.  Sherrie is dedicated to meeting our clients' needs in the most timely manner possible ... we like to call her our "secret weapon". She literally turns updates around so fast, clients barely have time to hit Send/Receive in their email from the time they request an update until the time it's done.

Sherrie lives in Fairfax, Virginia with her husband, retired Col. G. Kevin Thompson, her daughter, Delaney – a junior at Duke University – and two Bernese Mountain Dogs.  When not working, Sherrie and her family enjoy hiking and camping and cheering on the Tennessee Vols and the Washington Nationals. 

Erin Burdette
Social Media Manager

Meet Erin Burdette - Social Media Manager

Hello! My name is Erin and I am the Social Media Manager here at MSW Interactive Designs.  I fell in love with business back in High School when I joined my school’s chapter of the Future Business Leaders of America.  Although I was always good at math, Accounting seemed too boring of a career for me to pursue…so I decided to go the creative route and get into Marketing. 

After receiving my Associates degree in Business from State Fair Community College, I transferred to the University of Central Missouri in Warrensburg where I earned my Bachelors degree in Marketing.  While in school, I scored an internship with a small advertising agency in Lexington, MO where I got my first taste of all the different hats required to represent each of our clients.  In addition to Social Media, I wrote articles for the company’s healthcare publication and also worked on website content for various clients. During my college career, I was also offered a position with the Small Business and Technology Development Center on campus where I was able to get more involved in Social Media (my favorite aspect of Marketing).  In this position, I worked one on one with clients on Social Media and Email Marketing, as well as with a team, creating websites for clients. 

In addition to work and school, I was involved the DECA organization and traveled to Anaheim, California for competition, placing top 10 in the nation for my advertising campaign!  After graduation, I moved to the beautiful Lake of the Ozarks to work in my family's business, but ended up landing a job here with MSW Interactive Designs instead.

My passion and dream is to travel the world.  In 2010, I was able to travel to London and Scotland over Spring Break, which led to me moving to Germany for 5 months to study abroad for a semester.  Ever since returning to the United States, I have been dying to go back to Europe! Someday ...

Bailey Puppel
Internet Marketing Specialist

Meet Bailey Puppel - Internet Marketing Specialist

Hey hey! My name is Bailey Puppel and I am an Internet Marketing Specialist here at MSW. I have been with the company ever since I graduated from William Woods University in May of 2014, where I earned a B.A. in Communications and minor in Theatre. In the beginning I was simply grateful to have a job (I wasn’t going to be homeless and starving out of college – yay!) but it didn’t take long for me to realize that I had been hired by a truly phenomenal company.

I was an active collegian, participating in several different on-campus organizations, multiple honor societies, Alpha Chi Omega sorority, and countless theatre productions. During my senior year, I completed internships with Training Systems, LLC and C. Clarity Consulting, Inc. I kept busy once I started with MSW as well – I joined Young Professionals at the Lake, volunteered for several organizations through my position at MSW, and served as the Vice President for BNI Lake Referral Partners for the 2015-2016 term.

The opportunities I’ve had have taught me the immense value of hard work, honesty, integrity, reliability, and – last but certainly not least – positivity. No matter what the situation is, I find that maintaining a positive outlook makes a BIG difference!

I am married to my best friend, Darin Puppel. We recently welcomed our first child into the world, a little boy named Shiloh. We are an active family – we love traveling, hiking, camping, boating, kayaking, paddle boarding, and pretty much anything else that gives us an excuse to be outside. We also have a serious soft spot for all animals and run a high risk of having a small menagerie someday, but for now we’re limiting ourselves to a spirited tabby cat named Jace and two adorable miniature dachshunds named Carla and Lizzy.

I love my family and my career, and I couldn’t be happier. I look forward to getting to know you and your business!


Keith Lucas
WordPress Expert

Meet Keith Lucas - Web Designer & WordPress Specialist

Keith Lucas, former owner of 55 Creative joined our team in April 2015 as a website designer and internet marketing expert.

Keith brings a vast amount of experience, technical skills, and website design knowledge that complements and expands the internet marketing services we offer. Keith's background and experience includes over 10 years experience in marketing, sales, social media and web design. He has an expertise in Content Management System based web design, proficient in CMS programs such as WordPress and Joomla.

 Keith is a United States Army Veteran who has served in Iraq as a Combat Medic.  Keith has been awarded the Combat Medical Badge & Army Commendation medal during his service.  He is a graduate of the University of Missouri with a BA in Communications, and also received an AAS degree in website design from ITT Technical Institute.


Deanna Powell
Social Media Coordinator

Meet Deanna Powell - Social Media Coordinator

Hello, my name is Deanna Powell and I am a Social Media Coordinator at MSW Interactive Designs. I have lived in the Lake of the Ozarks area most of my life. After high school, I began college as a vocal performance major, but left after one year to begin a family.

I now have three beautiful, adult children living in various parts of the country. Once my kids started elementary school, I added a few different jobs to my role as stay-at-home-mother. One was as a singing cocktail waitress at Studio's in the Lodge of Four Seasons. From there I bartended at many lake area restaurants over the years, meeting a variety of interesting people.

Once my children were old enough to stop enjoying the lavish birthday parties that I threw for them, I decided to begin my own event-planning business, Events DEE-signed. I handled my own website and social media for that company, and when the chance to work for MSW came my way, Mike and Sandy saw promise in what I had done for those. I have learned a lot since starting this job, and I love getting the chance to learn more new things each and every day!

Laurel Leurquin
Social Media Coordinator

Meet Laurel Leurquin - Social Media Coordinator & Graphic Designer

Hello! My name is Laurel Leurquin, and I enjoy being apart of the MSW team as a Social Media Coordinator.

I studied Graphic Design in High school, and quickly realized it was my favorite thing to do. After seeing my design published on a book cover in my Sophomore year, I was hooked! Continuing my education through several Graphic Design Internships I then began freelancing, where my cover designs appeared on scores of published books and numerous custom-designed business cards. Along with that I began working for a promotional company in Springfield, MO, creating custom designs including t-shirts and promotional products, I learned the importance of listening to the customer to produce a one-of-a-kind customer service experience.

I took a small detour in internet boat sales where I really honed in on what it means to listen to the customer to create a perfect match. In my spare time, I managed Social Media sites for several diverse companies and organizations - where I discovered I really love to interact with the online world of commerce, networking, and using the world as a corporate storefront.

I moved to the Lake Area when I got married recently, and now I'm excited to be part of the MSW team, where I get to combine my interests in graphic design, social media, and customer service to create an online presence for your company that works 24/7 to help grow your business.

When I'm not typing furiously, I’m living the lake life on a perpetual honeymoon with my husband, Nate, dabbling in photography, coffee bean roasting, herb gardens, repurposing neckties into fun creations (e.g. skirts, Christmas decor, teddy bears and more), cross stitching, hiking, ballroom dancing and perfecting the art of French Macaroons!

Kristina Keeling
Social Media Coordinator

Meet Kristina Keeling - Social Media Coordinator

Hello, my name is Kristina Keeling. I am originally from Sacramento, California, but made my way to Missouri in the summer of 2012 to start a new chapter of my life. I studied two years of general education in California, but wasn’t finding my true passion. I made the leap and moved to Missouri and soon found my home in the public relations department at the University of Central Missouri. While working on my major, I also obtained two minors in business administration and marketing. I loved learning how all three intertwined and how to effectively market your business from advertising to social media and even third party endorsements.

During my time at UCM, I was a part of Innovative Public Relations, which is an on-campus, student-run public relations agency. This was my first experience with blogging and social media campaigns. I was also an intern at the Kansas City Repertory Theater where I was a part of the marketing team for the 2015 – 2016 season. While I was finishing my last year in college, I learned about the social media coordinator position at MSW Interactive Designs. I looked into the company and the Lake of the Ozarks area and thought that it would be a great opportunity. I was offered the job and immediately moved to the Lake area after graduation and starting working full time.

When I am not working, I love spending time with my boxer puppy, Ajax, and my Maine Coon cat, Jackie. I look forward to picking up old hobbies that I have not had the time to do while in college such as crocheting, reading and playing the piano. The best part about this job is learning about new things and being about to relay that information to the public. I look forward to working for you and learning more about your business.

Karen Horsman
Social Media Coordinator

Meet Karen Horsman - Social Media Coordinator

Hello, my name is Karen Horsman and I am a social media coordinator at MSW Interactive Designs. Originally, I am from a small town in Northwest Missouri, Maysville. After graduating high school, I moved to the Lake of the Ozarks and never left! I attended Columbia College – Lake of the Ozarks where I graduated with a B.S. in Business Administration with a major in Marketing.

Once I started taking business classes, I fell in love with the marketing aspect. I like the idea of finding new, creative ways for businesses to reach their target customer. I’m thrilled to be a part of the MSW team! I get to pursue my passion of helping businesses succeed by getting their message out to their customers, while spending time with a great group people! What I love most is learning about a wide range of businesses, and what marketing strategies work best for each of them.

In my spare time, my husband, Cory, and I enjoy traveling, spending time with family, and hanging out by the water. We have a sassy, but sweet fur-baby, Gabbie. We adopted her two years ago from Dogwood Animal Shelter and our lives have never been the same!

Rebbecah Carlson-Thomas
Social Media Coordinator

Meet Rebbecah Carlson-Thomas - Social Media Coordinator

My name is Rebbecah Carlson-Thomas (soon to be Sansom) and I am a social media coordinator at MSW Interactive Designs. Over the past 10 years I’ve dedicated my time to honing in on my business management and customer service skills, specifically in the Property Management and Real Estate world. I am an active licensed real estate sales person with the Bagnell Dam Board of Realtors. While I do not currently practice real estate sales, I plan to continue my education for as long as I am able. I also have two associates’ degrees: Associates in Human Services and Associates in Business Administration.

Outside of work and education, my passion for life revolves around my pets and advocating for proper treatment of animals. My family and friends lovingly refer to me as the crazy dog lady! My fur family consists of two Miniature Schnauzers, an American Staffordshire terrier, a Dalmation-Pointer mix, a Callahoula hound, 4 kitties, and a Tennessee Walker horse – all of which were rescues. For some time, I focused strongly on “Pit Bull” rescue, but found that I became too attached to the rescues and had a very hard time letting go when the time came to re-home them, so now I focus my attention on advocating for them and educating those that are interested in learning about them.

My free time is spent the best people in the world – my family. You will find us most weekends playing cards with the family, or watching the game – any game! Though, I am the outsider in the family since I’m a die-hard Cardinals fan and the rest of the family are die-hard Royals fans.  There’s never a dull moment when we’re all together, and I couldn’t ask for better people to have in my life.

Meet Mary Lou Menke - Office Manager

Mary Lou Menke joined the MSW team in November of 2015 as a part time office manager. She moved to Lake from Iowa where she owned and operated her own real estate auction company. After she retired at the Lake, she decided to jump in to a part time job, and we were thrilled to offer her one!

Mary Lou is indispensable when it comes to keeping our client files in order, data entry in our account system, assisting with our recurring billing cycle each month, and managing our accounts payable. She's also a ray of positive energy in the office, which we love!

Meet Duane - Operations & MSW Accounts Receivable

Old school and dedicated, MSW Interactive Designs LLC would not be what it is today without Duane. Duane is a retired Chiropractor with a background in bookkeeping (and everything else it takes to keep things in order in a business).

Not long after Sandy started the business, the bridal side of the company ( started to grow quickly and she needed help. She reached out to recently retired Duane to see if he was interested ... that was more than 10 years ago and he still runs the day to day operations of Duane also manages our accounts receivable and helps keep the books in check.